Organizational Knowledge When Needed: between Threshold and Inertia, the Persistence & Renewal Challenge

نویسنده

  • Thomas Durand
چکیده

This paper suggests to revisit the concept of organizational slack and its relation to performance. Three case studies are first presented, each dealing with a specific situation regarding the availability of organizational knowledge. Based on the case studies, the paper then introduces a map of organizational knowledge, discussing how firms can surf in between two polar extremes, namely lack and slack, i.e. beyond threshold (not enough adequate knowledge) and below inertia (too much inadequate knowledge), to maintain a persistent knowledge base while renewing it in part to keep it fit to evolving needs. Finally the paper discusses whether and to what extent specific aggregates of organizational knowledge (management processes or routines, structure, strategic vision and culture) may contribute to organizational lack or slack and in turn to persistence or inertia.

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تاریخ انتشار 2004